FAQs

This is an approximate conversion table to help you find your the right Product. If you have already purchased an item by our brand, we recommend you select the same item as indicated on its label.

WHAT ARE SHIPPING TIMES AND COSTS?

  • Complimentary ground shipping within 1 to 7 business days
  • In-store collection available within 1 to 7 business days
  • Next-day and Express delivery options also available
  • Purchases are delivered with Same Product Box
  • Delivery Charges are applicable as per as your location.Β 

WHAT PAYMENT METHODS CAN I USE?

Shella accepts the following payment methods:

  • Credit Card: Visa, MasterCard, Discover, American Express, JCB, Visa Electron. The total will be charged to your card when the order is shipped.
  • FOXSKY features a Fast Checkout option, allowing you to securely save your credit card details so that you don't have to re-enter them for future purchases.
  • Payment Gateway : Shop easily online without having to enter your credit card details with this website. Your account will be charged once the order is completed.Β 

WHAT IS YOUR EXCHANGES, RETURNS AND REFUNDS POLICY?

Items returned within 7 days of their original shipment date in same as new condition will be eligible for a full refund or store credit. Refunds will be charged back to the original form of payment used for purchase. Customer is responsible for shipping charges when making returns and shipping/handling fees of original purchase is non-refundable.

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